Gemba Walk for Auto­motive Leaders

This method is part of the BYG Leadership Toolkit: 28 validated instruments for automotive executives navigating the DE-SK-IN matrix.

Explore the full Toolkit ›

This page is for leaders in the automotive matrix who want to know what is really happening in their production and development, not the polished version in the status report. Plant managers, R&D directors, Lean managers, and HR directors with attrition problems in offshore hubs.

The Ritual Walk vs. Real Operational Reality

A Gemba Walk is the most powerful diagnostic method a leader has. But only when it is done right. Done wrong, it is a ritual walk: you cross the hall, see green metrics, hear that everything is on plan, and leave with exactly the confirmation bias you brought with you.

Gemba All made Green
The Green-Melon Effect at Gemba: When status boards are prepared to confirm expected metrics rather than reveal operational friction.

EXECUTIVE VOICE | BROSE INDIA AUTOMOTIVE SYSTEMS

“His insights on intercultural collaboration were valuable and directly actionable. With his keen listening ability he is an excellent mentor and coach, especially for people who work across multiple geographies.”

Vasanth Suratkal Kamath, President, Brose India Automotive Systems


The Ritual Walk: Why Most Gemba Walks Change Nothing

The hidden factory is real. In every production, unofficial workarounds and informal adjustments run in parallel to the official process. They are the true source of scrap, rework, and missed SOP dates. A ritual walk never sees them, because it does not look for them, and because no one shows them voluntarily.

The real problem is not a lack of presence. It is a lack of structure and a lack of trust. You get the polished surface because your walk has no hypothesis, because the group is too large, and because your team has learned that honest news can become uncomfortable.

INSIGHT | THE COST OF RITUAL WALKS

A Gemba Walk without structure and without trust is expensive theatre. It costs leadership time and delivers the one piece of information you already believed you knew.

Gemba Distance
Executive entourage at Gemba: When leadership presence feels like an inspection tour, creating distance rather than psychological safety.

The Anatomy of a Ritual Walk

  • No Diagnostic Hypothesis: Walking without a clear operational focus guarantees you only see surface-level metrics.
  • Large Entourages: Walking in large executive groups signals a formal inspection, forcing shop-floor teams into defensive reporting.
  • Filter Bubbles: Reacting negatively to bad news teaches the team to conceal the “hidden factory” and present polished status reports.

Prievidza, 2020: The Walk That Told Me Nothing.

My name is Andy Balbus. Building the electronics department in Prievidza, in the first months I made exactly the mistake I now see in others. I crossed the hall, asked how things were going, received polite answers, and returned to my office reassured. Weeks later a quality issue escalated that had been visible the whole time, to everyone except me.

The lesson was uncomfortable. The team had known the problem. It had simply not told me, because at that point I had not yet proven that an honest red message is safe with me.

In 2021 the difference was fundamental. I went in with a concrete risk hypothesis, in a small group, with system questions instead of blame questions, and above all with a posture the team had tested over months and found reliable.

INSIGHT | LEADERSHIP POSTURE & PSYCHOLOGICAL SAFETY

A team shows its boss the truth only once it is sure the truth will not be used against it. You do not build that safety in a meeting, but over months of consistent leadership posture

Andy Balbus
BYG Consulting

Andy Balbus
Andy Balbus: 25+ years of operational leadership experience in automotive matrix organizations across Europe, Asia, and the Americas.

The Prievidza Shift: 2020 vs. 2021

  • 2020 (The Ritual Walk): Large groups, general questions, polite feedback, and delayed quality escalations.
  • 2021 (The Diagnostic Walk): Small teams, concrete risk hypotheses, system questions, and immediate psychological safety for bad news.
  • The Transformation: Moving from surface-level reassurance to real operational transparency in high-stakes production.

Do You Suspect Your Gemba Walk Shows You the Polished Version Rather Than Reality?

Then let us look at what is really happening behind the curtain. The Gemba Reality Check is a 30-minute diagnostic conversation: zero slides, zero sales pitch, pure operational analysis.

Proven Leadership in Global Automotive Operations

Our methodologies are designed for seamless application across European operations and global offshore hubs. We actively partner with executive teams throughout Germany, Austria, Slovakia, the Czech Republic, and Poland to embed these strategic frameworks into daily practice. Whether operating from Bamberg, Nuremberg, Zapfendorf, Bratislava, or Prievidza, we bridge the gap between executive reporting and shop-floor reality.

Gemba Show Walk
The Orchestrated Gemba Walk: Management entourage, green status boards, and polite confirmation in front of the curtain.
Gemba Reality
The Operational Reality: Unofficial workarounds, manual sorting, informal fixes, and unrecorded scrap running behind the curtain to hit the target.

Trust-Based Gemba Walk: You Learn the Real Status Only Without Fear.

A Gemba Walk can be as well structured as you like, it only delivers the true status if your employees have no hesitation to tell you the situation as it really is, including the uncomfortable part. This is where everything is decided.

The widely cited Iceberg of Ignorance study (Yoshida 1989, conducted at the automotive supplier Calsonic) shows the scale: leaders at the top know only around 4 percent of frontline problems. 96 percent stay below the surface, not because no one knows them, but because no one carries them upward.

This silence is not a character flaw in the employees. It is a rational response to leadership behavior. Anyone who has once experienced an honest status report answered with blame, loss of face, or pressure will report the polished version next time. Trust does not arise from an announcement, but from consistency in leadership posture, every day.

The work sits with you as the plant manager, and it is not delegable. What matters is how you deal with mistakes. Only when you show, clearly and repeatedly, I am solution-oriented and I do not bite, even when it gets demanding, does the team open up. Then it reports problems before you have to ask. Only that posture turns a walk into an early-warning system, and a team into a truly strong team.

INSIGHT | TRUST AS INFRASTRUCTURE

On the Gemba you only see what your team shows you. And your team only shows what it trusts you with. Trust is the actual infrastructure of the Gemba Walk.

Andy Balbus BYG Consulting
The BYG Triad: Combining operational director-level experience, certified coaching mastery, and cross-border matrix transformation.

The Iceberg of Ignorance & BYG Methodology

  • The 4% Problem: Top operational leaders typically see only 4 percent of frontline shop-floor friction; 96 percent remains hidden behind defensive status reporting.
  • The Posture Shift: Replacing inspection-style audits with solution-focused curiosity turns the Gemba Walk into an active early-warning system.
  • Triple Credibility: Unlocking shop-floor trust requires deep operational leadership, ICF-certified coaching discipline, and DE-SK-IN matrix expertise.

How Trust Is Built Concretely on the Shopfloor

Trust is not a mood, but the result of repeated, predictable reactions. Three behaviors build it:

  • The system question instead of the blame question: Not who did it, but what in the process made it impossible to succeed today.
  • The visible reaction to bad news: Whoever answers an honest red status with thanks and support gets the truth again next time.
  • The small group: Working in small setups where no one has to perform for an audience. Consistency over weeks and months beats any one-off announcement.

Three Structural Traps That Devalue Every Gemba Walk

You enter the hall without a concrete question. The round becomes a tour, you see what is visible, confirm what is expected, and leave with the confirmation bias you brought with you. Cognitive research (Kahneman) shows that hypothesis-driven observation is structurally superior when it comes to detecting relevant deviations in complex environments. Unfocused observation creates systematic blind spots.

When ten or more leaders enter the hall, the employees fall silent. This is not intimidation, it is conformity pressure. Group sizes above five people create a strong pressure that suppresses divergent information (Asch 1951, Janis on Groupthink). In the DE-SK-IN matrix this works even more strongly, because in Slovakia and India dissent before hierarchy is culturally avoided.

A walk whose insights land in the minutes of the next steering committee creates a decision latency that can cost weeks on SOP-critical topics. The structured walk makes the decision on the spot, with the process owner and with a clear assignment. Eliminating that latency alone has a noticeable effect on lead time.

Gemba Green Presentation
The 99% Status Board Illusion: When large management entourages inspect plant metrics without a diagnostic risk hypothesis.

Diagnostic Counter-Measures for Gemba Success

  • Hypothesis-Driven Observation: Entering the shop floor with a concrete operational risk hypothesis to eliminate confirmation bias (Kahneman).
  • Max 3–4 Participants: Keeping group sizes small to protect psychological safety and prevent cultural silence in matrix hubs (Asch / Janis).
  • Real-Time Execution: Deciding process adjustments on the spot with the process owner to completely eliminate steering committee decision latency.

🧠 Self Diagnosis: Does your Gemba Walk function as a precise steering instrument or merely a compliance ritual?

Five targeted questions. Ninety seconds of reflection. Absolute honesty.
Neither data entry nor a sales pitch is required.

1. What primary objective drives you when entering the production floor?

2. How many individuals typically constitute the delegation accompanying you?

3. Upon completing the walk, how are the resulting findings processed?

4. During an acute crisis, such as an SOP risk or an OEM escalation, do you maintain true decision making capacity on the floor?

5. Regarding the reality of daily operations, how transparently do your workers communicate unfiltered problems?


The BYG Framework: Structured Gemba Walk in Four Steps

This framework is not Lean theory. It is the operating system that proved itself in 25+ years of operational leadership in automotive, electronics, and R&D environments in the DE-SK-IN matrix.

Define a single concrete risk hypothesis before every walk. Not "how is it going?", but "what is the current risk to the SOP on line 4B, and is it systemic or situational?" The hypothesis rests on available data: OEE trends, yield curves, open 8D reports. You are not looking for everything; you are testing a specific assumption about where the system is under pressure.

Three to four people at most: you, the direct process owner, one subject expert. No observers. In a small group, the threshold to name a real problem drops significantly. The process owner does not have to perform, and you can decide before you leave the hall. In Slovakia and India, shrinking the group is the single most important lever for psychological safety on the shopfloor.

The wrong question, "who is responsible for this?", ends the conversation and delivers a scapegoat instead of a cause. A better question, "what in the process made it impossible to succeed today?", opens the system and makes the hidden factory visible. In the matrix, the Indian Yes and the Slovak silence are most present here, and active listening is the decisive skill. Womack and Jones distinguish clearly between auditing presence (documents defects) and problem-solving presence (eliminates their systemic cause).

A walk's insight loses its value the moment it waits in minutes for the next committee. Make the decision on the spot, with the process owner, with a clear owner and a clear deadline. That is the difference between a dependency culture (team waits for manager) and an escalation culture (team sees risks before manager asks). It is anchored through a fixed Kaizen rhythm and cleanly run Shopfloor Management.

Cross-Continental Execution for International Decision-Makers:

Translating strategic methodology into real-world impact requires a flexible framework built for global complexity. We support executive leaders across Spain, Europe, the USA, and Mexico, applying our methods both virtually and on site. From dynamic hubs like Barcelona to key industrial centers in Querétaro and Pittsburgh, these tools empower leaders to maintain strategic alignment across borders.

Executive perspective on shop-floor reality: Moving from high-level assumptions to structured, 4-step Gemba diagnostics.
Executive perspective on shop-floor reality: Moving from high-level assumptions to structured, 4-step Gemba diagnostics.

The 4-Step Gemba Operating System

  • 1. Risk Hypothesis First: Testing concrete SOP, yield, and 8D risks based on data instead of taking generic plant tours.
  • 2. Micro-Group Safety: Restricting groups to 3–4 people to break the "Indian Yes" and "Slovak Silence" in international matrix hubs.
  • 3. System Questions (Womack & Jones): Asking what made the process fail rather than who is to blame, turning auditing into true problem-solving.
  • 4. Instant Shopfloor Execution: Making binding decisions on the spot with the process owner to eliminate committee latency.

The Measurable ROI of a Real Gemba Walk

These numbers come from research, quality benchmarks, and direct experience from the build in the DE-SK-IN matrix.

  • Operational Impact: Hidden failure costs typically consume 15% to 20% of revenue in standard manufacturing (up to 40% in weak quality systems). A trust-based Gemba Walk uncovers the "hidden factory" that generates these losses before they hit the P&L.
  • Evidence: ASQ / Juran Quality Handbook
  • Operational Impact: Top-level executives typically know only around 4% of frontline problems—leaving 96% concealed underneath defensive status reporting ("Iceberg of Ignorance"). A structured diagnostic walk brings this invisible mass to light.
  • Evidence: Yoshida (1989), Calsonic Automotive Study
  • Operational Impact: An OEM line stoppage costs approximately $2.3M USD per hour. Identifying operational deviations and material bottlenecks 4 to 6 weeks earlier means resolving the root cause before an SOP shutdown occurs.
  • Evidence: Siemens Industrial Benchmark (2024)
  • Operational Impact: Visible leadership support and active problem-solving engagement lead to up to 59% lower turnover in engineering and production teams, directly stabilizing offshore matrix hubs in India and Slovakia.
  • Evidence: Gallup Workplace Research
  • Operational Impact: Replacing a specialized engineer or technical manager costs 150% to 200% of their annual salary. Retaining key talent through psychological safety protects direct recruitment costs and preserves critical industrial DNA.
  • Evidence: PLOS ONE / Accenture Industry Study
Do not waste your money, by looking on Green Dashboards!
Reclaiming capital from hidden operational waste: Reinvesting saved quality costs directly into core R&D and engineering capability.

ALUMNI VOICE | AUTOMOTIVE SEAT SYSTEMS

"He demonstrated a strong ability to engage participants, simplify complex concepts, and translate learning into practical, actionable insights."

Arun Alex
Design and Development Head, Automotive Seat Systems

ROI & Financial Impact Summary

  • Direct Bottom-Line Relief: Uncovering COPQ friction saves 15–20% in hidden manufacturing waste.
  • SOP Protection: Catching deviations 4–6 weeks early avoids catastrophic $2.3M/hr stoppage risks.
  • Talent Preservation: Halving attrition saves 150–200% salary replacement costs per key specialist.

Gemba in the DE-SK-IN Matrix and in the SDV Acceleration.

Standard Lean models were built for homogeneous teams in one location. In the matrix they often fail against the Indian Yes on the shopfloor: a "yes, all fine" means respect for the hierarchy, not confirmed status. That is exactly why the trust-based Gemba, combined with active listening, is not a soft extra in Pune and Prievidza, but the precondition for the walk to deliver any information at all.

In the SDV (Software-Defined Vehicle) transformation this sharpens. Shorter cycles and more interfaces between hardware, software, and OEM create more hidden factory, not less. The structured, trust-based Gemba thereby turns from a Lean ritual into an operational early-warning system that surfaces SOP risks while they are still manageable.

ALUMNI VOICE | BROSE

"Andy's strong engagement, genuine enthusiasm, and truly proactive approach consistently create a positive atmosphere. His ability to combine strategic thinking with hands-on problem-solving makes him an exceptional mentor."

Andrei Andreev
Google Review, Brose

Cross-border matrix alignment: Connecting Germany, Slovakia, and India across fast-paced SDV development cycles.
Cross-border matrix alignment: Connecting Germany, Slovakia, and India across fast-paced SDV development cycles.

Matrix & SDV Diagnostics

  • Breaking Hierarchy Filters: Decoding the "Indian Yes" and "Slovak Silence" in Pune and Prievidza through active, trust-based listening.
  • SDV Interface Management: Surfacing hidden friction between hardware, embedded software, and OEM deadlines before SOP.
  • Early-Warning Capability: Converting ritual plant tours into an agile diagnostic tool for distributed cross-continental teams.

Executive FAQ: Addressing Operational Realities & Implementation Risks

Because the walk is not the problem, the missing structure and missing trust behind it are. A walk without a predefined risk hypothesis, with too many people, and without an on-the-spot decision always produces the same result: a polished surface impression. Most companies practice go and see believing they are doing structured on-site problem-solving.

Management by Walking Around is opportunistic, reactive, and without a defined question. The structured Gemba Walk is hypothesis-driven, with a small group, a systemic question, and an immediate decision as the goal. MBWA creates a dependency culture, the team waits for the manager. The Gemba Walk creates an escalation culture, the team sees risks before the manager.

Through consistency, not a single announcement. Answer every honest red message with support rather than blame, ask system questions instead of blame questions, and go in small groups. When your team experiences over weeks that the truth is safe, you get it. Before that you get the polished version, and entirely rationally so.

No, it is a deliberate design choice for openness. You can share the insights transparently afterward. But the walk itself needs the small group, because above about five people conformity pressure crowds out honest information. Effectiveness before representation.

Regularly and rhythmically, not occasion-based. A fixed, short rhythm beats rare, long tours. Consistency is decisive, because only the rhythm builds the trust and escalation culture that make the walk effective.

Yes, if you factor it in. Do not ask whether something was understood or is fine, have the process explained to you. I led on the ground in Pune for two years: in hierarchical cultures, the small group plus the system question is the key to move from the polite yes to solid reality.

An effective Gemba Walk does not take long, it is focused. A single risk hypothesis, a small group, a decision on the spot. The time you invest in a structured walk you recover many times over, because you avoid SOP surprises and the crisis meetings that follow them.

An audit checks against a standard and documents deviations. The Gemba Walk seeks the systemic cause and makes a decision. An audit asks whether the rule is followed. The Gemba asks what in the system made it impossible to succeed today. 6S is a valuable tool, but it does not replace the problem-solving presence of the leader.

It sits in the hidden factory. COPQ runs 15 to 20 percent of revenue for typical manufacturers (ASQ / Juran), and an OEM line stoppage costs around 2.3M USD per hour (Siemens). A walk that surfaces an SOP risk four to six weeks earlier refinances the invested leadership time many times over.

Most of all for leaders with direct operational responsibility across sites: plant managers, R&D directors, Lean and program owners. There the distance between official status and reality is largest, and there a trust-based Gemba is the most direct lever.

For both. In production the hidden factory is physical, in development it is procedural: informal workarounds, undocumented assumptions, infrastructure that is not in sync with the projects. The Gemba Walk as a diagnostic instrument works in both worlds, the questions change, the principle stays.

A Reality Check is a 30-minute diagnostic conversation. No slides, no program overview, no sales agenda. Andy looks with you at your specific Gemba, at structure and trust, and tells you honestly whether a BYG engagement addresses your highest-cost problem. Not a Discovery Call, not a Chemistry Call, a structured diagnosis with a direct outcome.

De-constructing operational noise: Moving from fragmented status reporting to transparent, structural leadership clarity.
De-constructing operational noise: Moving from fragmented status reporting to transparent, structural leadership clarity.

Executive Summary: The 6 Non-Negotiables of Gemba Success

  • 1. Hypothesis Over Inspection: Always test a concrete operational risk (OEE, yield, 8D) instead of conducting generic plant tours.
  • 2. Micro-Groups Only (Max 3–5): Small teams protect psychological safety and break cultural silence ("Indian Yes" & "Slovak Silence").
  • 3. System Questions First: Ask what in the process made success impossible today—never who is to blame.
  • 4. Instant Shopfloor Execution: Decide bottlenecks on the spot with the process owner to eliminate steering committee latency.
  • 5. Rhythm Beats Mass: Short, regular diagnostic walks outperform rare, multi-hour executive inspections.
  • 6. Zero-Risk Exploration: The 30-Minute Reality Check provides direct diagnostic clarity on your matrix setup with zero sales pitch.

The difference between a ritual walk and a real Gemba Walk is not a question of motivation, but of structure and leadership posture. Both can be built, consistently, over weeks. Let us start with your specific case.

Navigating high-stakes market dynamics demands robust methodologies that deliver consistency across international operations. Supporting executive teams throughout China and India, as well as remote worldwide, our practice ensures that strategic principles translate directly into operational reality. We regularly work on site with clients in Pune, Mumbai, and Shanghai, providing structured guidance wherever your hubs sit.

Use the Reality Check to find out whether your Gemba shows you reality or the polished version: directly with Andy.

Or reach out directly: founder_andybalbus@boost-your-growth.com | WhatsApp: +49 151 4495 7099

Book your Reality Check
1:1 Executive Sparring: Direct diagnostic conversation with Andy Balbus with zero slides, zero sales pitch, and 100% operational focus.

What Happens in Your 30-Minute Reality Check

  • Diagnostic Status Quo: Pinpointing whether your current Gemba yields true operational status or polished surface reporting.
  • Cultural & Matrix Filter Check: Identifying hidden friction ("Indian Yes", "Slovak Silence") across your offshore engineering or production hubs.
  • First Structural Action: Defining the single highest-leverage posture move for your next walk with zero organizational risk.

Do Not Trust the Theory, Trust the Results

  • Academic Foundation:
    Diplom-Wirtschaftsingenieur (HFH Hamburg, 20.02.2013).
  • Certified Coaching Mastery:
    ICF Professional Certified Coach (PCC), Coacharya Level 2 (160 hours) and Level 3 on the MCC track.
  • Industrial Track Record (Brose Prievidza):
    Built the complete electronics R&D department from zero to 40+ engineers, full product responsibility for IFE and POT, 150M € annual revenue steered directly from Prievidza, own laboratory (2M € investment), budget responsibility of 2M € per year direct and 15M € per year project budget.
  • Executive Leadership (Brose India Pune):
    Senior Manager Electronics at Brose India Pune (March 2023 to February 2025), coaching 12 operational leaders.
  • Global Operational Footprint:
    Six countries of direct operational experience: DE, SK, IN, CN, MX, UK.

The Next Stage: Mentoring Matched to Your Leadership Reality

Industrial mentoring is the starting point. Which mentoring stage fits next depends on your situation: the expert becoming a leader, the expat building the bridge, or the greenfield builder who must not be the bottleneck.

ICF Certificate Andy Balbus
ICF Professional Certified Coach (PCC) credential: Rigorous international coaching standards combined with deep industrial matrix experience.

Matched Mentoring Tracks by Leadership Level


Gemba Walk in the BYG Toolkit

The Gemba Walk does not stand alone. When combined with other BYG instruments, it multiplies operational impact across the matrix.

Explore Active Listening Framework ›

Synergy Effect: Makes the "Indian Yes" and "Slovak Silence" readable on the shopfloor, preventing surface-level status reporting.

Core Goal: Hearing the real operational status.

Explore Conflict Architecture ›

Synergy Effect: Turns surfaced operational friction into structural solutions rather than political blame assignments.

Core Goal: Root cause resolution instead of finding scapegoats.

Explore SMART Method ›

Synergy Effect: Translates on-the-spot shopfloor decisions into binding, time-bound execution assignments.

Core Goal: Converting insight into immediate execution.

Explore Prioritization Framework ›

Synergy Effect: Separates real SOP risks from fake urgency that clouds the focus during diagnostic walks.

Core Goal: Selecting the single highest-leverage risk hypothesis.

BYG Framework
BYG Framework

The BYG Programmes That Deploy This Method

Coaching follows ICF credentialing standards exclusively.

  • Intercultural Mentoring (Expat & Cross-Border):
    The structured programme for expats and leaders crossing DE-SK-IN boundaries to align offshore engineering hubs.
    Explore Intercultural Mentoring ›
  • Team Charter Workshop:
    Aligning leadership posture, decision ownership, and operational transparency across cross-functional matrix teams.
    Explore Team Charter Workshop ›
  • Accelerate Now (Executive Sparring):
    Acute 1:1 problem-solving for immediate SOP crises, quality escalations, and critical project turnarounds.
    Explore Accelerate Now ›
  • Legacy Programme & Succession Architecture:
    Building sustainable operational redundancy so your department carries itself and runs without you.
    Explore Legacy Programme ›
  • Your Power Within (YPW):
    Core leadership posture alignment for senior directors navigating heavy corporate pressure.
    Explore YPW Programme ›

Explore all 28 methods in the BYG Leadership Toolkit ›

Leadership Growth Is a Continuous System, Not a Single Event.

Follow along for weekly, unvarnished insights on automotive matrix dynamics, cross-cultural delegation, and SDV execution:

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Ashish Pensalwar
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1. 🌱 From Insight to Impact "Through coaching sessions focused on leadership, I gained a deeper understanding of my strengths and blind spots. These insights helped me shift from being a task-oriented contributor to a purpose-driven leader who empowers others. The transformation wasn’t just professional—it reshaped how I communicate, make decisions, and inspire my team." 2. 🚀 Confidence Through Mentorship "Mentoring on leadership roles gave me the confidence to step into challenging situations with clarity and composure. My mentor’s guidance helped me navigate team dynamics, manage conflict constructively, and lead with empathy. This journey has been instrumental in building my executive presence and strategic thinking." 3. 🔍 Clarity, Courage, and Growth "Leadership coaching helped me clarify my values and align them with my leadership style. I learned to lead with authenticity, delegate effectively, and foster a culture of accountability. These sessions were pivotal in accelerating my growth and preparing me for higher-impact roles."
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Manuel Prando
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I've been working with Andy for many years and I'm glad, he finally realized his dream and started his own company. He focuses on the currently important subjects and keeps an eye on the future. With his wide experience and deep understanding he probably already fought the same battles one might have, before. To me, Andy has always been a precious mentor I could rely on who "just understood".
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Tanaya Deole
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Interactions with Andy Balbus have always been insightful, ending up with me having some food for thought! Brewed for decades, his experience, initiatives and cultural sensitivity helps us him connect with us quickly and in an impactful way. BYG services are highly recommended on individual as well as organisational level.
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N.R.Krishna
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I had the opportunity to have coaching from Andy during his time in India. With his great experience and skills, he is very good at asking the right question that make us think through deeply and discover. Every session the focus was always on the needs of the participant. I have gained great insights from the coaching sessions. Andy is wonderful coach to work with.
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Andrei Andreev
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I’ve had the pleasure of working with Andy as a mentor during our collaboration at Brose. His strong engagement, genuine enthusiasm, and truly proactive approach consistently create a positive atmosphere and inspire the team to find effective solutions to challenges of any complexity. Andy’s ability to combine strategic thinking with hands-on problem-solving makes him an exceptional mentor and a great professional to work with.